- MD Customer Service
- WI, USA
- Full Time
Service is the principle component of this position. Therefore, the employee must be able to effectively communicate and correspond with external and internal customers including policyholders, agents and funeral directors. Responsible for processing intermediate service requests and provide phone support within our stated service goals.
- Provide primary phone support
- Ability to handle at least 45 calls per day
- Process customer requests, verbal and written, maintaining the stated team service goals
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